Contact Us

The best way to get help is to fill in the form below. 
Please make sure you include as much information as possible. At the very least, we will need:

  • your full name
  • your booking reference (if you have one)
  • an email address
  • a contact telephone number
  • the reason for your enquiry

Bear in mind that the more information you include, the more quickly and easily we can help you!

First name * required
Surname * required
Email address * required
Telephone Number * required
Booking reference
Reason for contact * required
Please enter details of your query here (required)
Please enter these two words


The best way to get help is to fill in the form above.

By Telephone

For Customer Services

If your after sales query is of an urgent nature please contact us via email or alternatively call our sales desk and your query will be escalated.
If you are in resort and have a problem please refer to the emergency contact numbers on your vouchers.

Monday to Friday Open 9am - 5pm
Saturday Closed
Sunday Closed  
Bank Holidays Closed  

Please use the form above (best option) or call the team on: 0844 245 2103 
(Calls to 0843 and 0844 numbers are sometimes charged at a higher rate than standard calls to geographic numbers.)


For New Bookings

Monday to Sunday
Open 9am - 10pm
Bank Holidays Open 9am - 10pm

Telephone: 0844 245 2102